New recommendations
Critical update to operational schedules and documentary guidelines for upcoming service windows.
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Recent communications
Latest updates
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News and updates
Key updates, operational notices and relevant news for your processes.
System announcements
New recommendations
Critical update to operational schedules and documentary guidelines for upcoming service windows.
2025-12-18View detail
System announcements
Support channels by request type
Check the right channel for your process to reduce response times and avoid rework.
2025-11-30View detail
Institutional updates
Bill of lading corrections
Updated service flow for bill of lading correction requests.
2025-11-25View detail
Operational notices
Ice break fee surcharge
Temporary operational surcharges applied to specific routes and services.
2025-10-15View detail
System announcements
Digital EIR: container photo record
New digital flow for recording visual evidence of the container condition.
2025-09-09View detail
System announcements
Payment platform update
Improvements to the payment platform for import and export operations.
2025-08-28View detail
Institutional updates
Payment record platform update
New automatic validations for vouchers and withholding registrations.
2025-08-12View detail