At TRANSTOTAL AGENCIA MARITIMA S.A., we are committed to protecting the privacy and security of the personal data of our clients, suppliers, users, and visitors. This policy explains how we collect, use, store, and safeguard personal information in accordance with applicable regulations.
1. Information we collect
We may collect information you provide directly, as well as data generated during the commercial or operational relationship, including:
- Personal identification and contact information.
- Commercial and operational information related to our services.
- Billing, payment, transaction, and support data.
- Documents required for operational or legal validation.
2. How we use information
We use collected information to support our activities and ensure service continuity. This includes:
- Processing requests and providing support.
- Managing logistics, documentation, and administrative operations.
- Complying with contractual and legal obligations.
- Improving user experience and service quality.
3. Sharing information
We do not sell personal information. We may only share it when necessary to perform the service, comply with regulations, or respond to lawful requests from competent authorities.
4. Data security
We apply reasonable technical, administrative, and organizational measures to protect information against unauthorized access, loss, alteration, disclosure, or destruction.
5. Data subject rights
Under applicable personal data protection rules, you may exercise rights of access, rectification, cancellation, and objection through our official communication channels.
6. Cookies and similar technologies
Our website may use cookies and similar technologies for functionality, analytics, and user experience improvement.
7. Data retention
We retain personal data for as long as necessary to fulfill the purposes described in this policy and to comply with applicable legal or contractual requirements.
8. Contact
For privacy inquiries, personal data processing questions, or the exercise of your rights, you may contact us through our official channels.
- TRANSTOTAL AGENCIA MARITIMA S.A.
- Email: info@transtotal.com
- Phone: +51 065 123456
9. Updates
We reserve the right to update this Privacy Policy whenever necessary. Any changes will be published on this website.